Enterprise SaaS Delivery Leadership
End-to-end delivery of multi-tenant SaaS platforms, from governance to production.
sourishmukherjee.official@gmail.com
Hi, This is
Sourish Mukherjee
I am a
Senior Technical Project Manager with 8+ years of experience leading enterprise SaaS transformation, US healthcare insurance platforms, and governance-driven digital delivery across regulated, large-scale environments. Proven track record of delivering a $3M+ cross-border healthcare ecosystem — 21+ US insurers onboarded via EDI 834/835/837 with HIPAA-aligned PHI governance — orchestrating multi-tenant architecture transformation, aligning ISO/IEC 27001:2022 controls, and institutionalizing DevSecOps practices.
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Verified Credentials
Certifications & Professional Development
Credentials verified against their issuing bodies — certificates and verification links open where available.
Accredited Certifications
5Credentials issued by accredited bodies, each independently verifiable.
2026
2025
Digital Personal Data Protection Act (DPDPA)
ActiveCompliance Programme
Audit-CriticalLean Six Sigma Green & Black Belt
LifetimeISEL Global
Certified Kaizen Professional (CKP)
LifetimeISEL Global
Professional Training & Workshops
7Formal coursework and workshops completed alongside the credentials above.
2026
Generative AI Overview for Project Managers
Project Management Institute (PMI)
2025
PMP Certification Preparation Course
ISEL Global
AWS Summit India Online
Amazon Web Services (AWS)
2023
Business Analytics
Coursera
2020
Ethical Hacking Workshop
Azure Skynet Solutions Pvt. Ltd
MERN Stack Development
Cloudnet Institute of Information Technology Pvt. Ltd
2019
Hardware A+
Cloudnet Institute of Information Technology Pvt. Ltd
Services Offered
Agile Transformation & Governance
Institutionalizing Scrum, delivery governance, and release predictability across teams.
Platform & System Architecture
Designing secure, scalable multi-tenant architectures with SSO and RBAC.
Cloud & DevSecOps
AWS infrastructure, CI/CD automation, and security-first delivery pipelines.
AI-Enabled Delivery
Applying LLM tooling and predictive AI to accelerate delivery and decision-making.
Healthcare Platform Advisory
US healthcare insurance platforms, EDI and PHI governance, regulated delivery.
Business & Stakeholder Advisory
Translating technology strategy into measurable business outcomes.
Products & Platforms
Enterprise platforms delivered across regulated healthcare, multi-tenant SaaS, and government technology — each with the outcome it produced.
US Healthcare Enrollment & Claims Platform
Aeonix Research & Innovations LLP · Product Architect
Regulated B2B insurance ecosystem integrating HRMS systems, insurers, TPAs, and claims engines with secure PHI data workflows — web portal and mobile application.
- $3M+ revenue generated
- 21+ US insurers onboarded
- 20,000+ healthcare records processed weekly via EDI 834/835/837 and SFTP
US HealthcareEDI 834/835/837PHIB2B
IoT-Enabled Healthcare Platform
Aeonix Research & Innovations LLP · Product Architect
Multi-tier clinical management system featuring RBAC-based access controls, device integrations, and structured patient workflow automation.
- RBAC-based clinical access controls
- IoT device integrations
- Patient workflow automation
IoTHealthcareRBAC
Enterprise Care Coordination System
Aeonix Research & Innovations LLP · Product Architect
Elder-care coordination platform supporting complex billing, multi-level permissions and structured care collaboration across stakeholders.
- Complex billing support
- Multi-level permission model
- Structured multi-stakeholder care collaboration
HealthcareBillingPermissions
Enterprise HRMS Platform
SFT Evolve
Shyam Future Tech · Product Owner
Multi-tenant enterprise HRMS covering the hire-to-retire workforce lifecycle, serving external enterprise tenants with workflow automation and enterprise reporting.
- End-to-end hire-to-retire HR lifecycle coverage
- Third-party BGV and AI-based interview screening integrated into hiring workflows
- Product revamp and stabilization across cross-platform teams
HRMSMulti-TenantProduct OwnershipWorkflow Automation
Enterprise Travel Management Platform
SFT Travel Desk
Shyam Future Tech · Product Owner
Enterprise travel management platform — roadmap strategy, backlog governance, sprint execution, and organization-wide digital adoption.
- Digitized end-to-end travel workflows
- Reduced approval turnaround time by 40%
- Improved cross-departmental process efficiency
Product OwnershipWorkflow DigitizationGovernance
Asset Insurance Platform
SFT Insurance Hub
Shyam Future Tech · Product Owner
Multi-tenant SaaS platform for asset insurance - RFQ and Comparative Statement (CST) workflows with structured approval mechanisms, owned from feature analysis through deployment.
- RFQ and Comparative Statement (CST) workflows for asset insurance modules
- Structured approval mechanisms across tenant workflows
- Tenant database strategies across pooled, bridged and siloed models
Multi-TenantInsuranceRFQ / CSTApproval Workflows
Multi-Tenant SaaS Platform
SFT Smartspace
Shyam Future Tech · Product Owner
Multi-tenant SaaS product in the SFT Warehouse umbrella, delivered with structured approval mechanisms and tenant database strategies spanning pooled, bridged and siloed models.
- Delivered from feature analysis through deployment
- Structured approval mechanisms
- Reachable through the SFT Warehouse single login
Multi-TenantSaaS ArchitectureApproval Workflows
Infrastructure Project Management System
SFT Construct
Shyam Future Tech · Product Owner
Infrastructure project management system covering government tender tracking and project delivery, with RFQ and Comparative Statement (CST) modules for procurement workflows.
- Tender tracking and infrastructure project management in one system
- RFQ and Comparative Statement (CST) modules for procurement workflows
Infra PMSTender TrackingRFQ / CSTProcurementMulti-Tenant
Enterprise Asset Management Platform
SFT Vault
Shyam Future Tech · Product Owner
Enterprise asset management system covering the full asset lifecycle, delivered as a multi-tenant product.
- Full asset lifecycle coverage in a single system
Asset ManagementAsset LifecycleMulti-Tenant
Enterprise Document Management Platform
SFT Docx
Shyam Future Tech · Product Owner
Enterprise document management system, delivered as a multi-tenant product with single sign-on and role-based access control.
Document ManagementMulti-TenantSSO / RBAC
Multi-Tenant SaaS Platform Suite
SFT Warehouse
Shyam Future Tech · Platform & SaaS Transformation Lead
Umbrella SSO ecosystem unifying the group's multi-tenant products - SFT Evolve, SFT Compliance Hub, SFT Insurance Hub and SFT Smartspace - behind centralized authentication, RBAC and tenant-level authorization, so tenant users and admins reach every subscribed product through a single login.
- Centralized SSO and RBAC across the product suite
- Tenant-level authorization models
- Single login across every subscribed product
- Governance standardization
Multi-TenantSSORBACSaaS Architecture
Enterprise Compliance Platform
SFT Compliance Hub
Shyam Future Tech · Delivery Lead
Re-architected an inherited EY-built enterprise compliance application (MERN), transforming ambiguous legacy requirements into a governed, audit-ready platform integrating ERP/SAP process APIs.
- Ambiguous legacy requirements transformed into governed, auditable scope
- ERP/SAP process API integration
- Audit-ready governance and compliance reporting
ComplianceMERNERP/SAP IntegrationGovernance
Large-Scale Logistics & Delivery Platform
Aeonix Research & Innovations LLP · Senior Software Engineer
High-volume transactional platform — scalability planning, release governance, and production deployments.
- Scalability planning for high-volume workloads
- Release governance
- Production deployment support
LogisticsScalabilityRelease Governance
Workflow-Driven Advisory & Research Platforms
Aeonix Research & Innovations LLP · Senior Software Engineer
SaaS-based systems supporting structured client engagement, scheduling automation, and end-to-end service lifecycle management.
- Structured client engagement workflows
- Scheduling automation
- Service lifecycle management
SaaSWorkflowAutomation
Legal Consultation Platform
Shyam Future Tech · Product & Technology Lead
Consultation marketplace for the US legal-services market - lawyer discovery, service selection and booking, with real-time chat, voice and video consultation.
- Real-time chat, voice and video consultation
- Lawyer discovery, service selection and booking journeys
- Payment, refund and transaction workflows across PayPal and Razorpay
MarketplaceReal-Time CommunicationPaymentsBooking Workflows
Property Rental & Matching Platform
Shyam Future Tech · Product & Technology Lead
Two-sided rental platform covering both owner and tenant journeys, matching properties to tenants by stated preference and location.
- Property discovery and preference-based matching
- Listing, search, filtering and shortlisting
- Enquiry management across owner and tenant journeys
MarketplaceSearch & MatchingTwo-Sided Platform
Real Estate Material Delivery Platform
Shyam Future Tech · Product & Technology Lead
On-demand material procurement and delivery platform for US real-estate and construction workflows, coordinating suppliers against scheduled orders.
- Supplier coordination against scheduled orders
- Order and delivery scheduling
- Real-time delivery status tracking
LogisticsProcurementSchedulingReal-Time Tracking
Competition Hosting & Digital Voting Platform
Shyam Future Tech · Product & Technology Lead
End-to-end competition lifecycle platform - creation, creator onboarding, submission, review and approval, public voting, and the payment workflows behind entry and participation.
- Full competition lifecycle from creation to result
- Creator onboarding, submission review and approval
- Public digital voting and payment workflows
Lifecycle WorkflowsDigital VotingPaymentsContent Review
Astrologer Consultation Platform
Shyam Future Tech · Product & Technology Lead
MERN consultation platform covering practitioner discovery, service selection and booking, with integrated payment and transaction handling.
- Consultation discovery, service selection and booking
- Payment gateway and transaction workflows
MERNMarketplaceBooking WorkflowsPayments
Parking Management & Mobility Platform
Shyam Future Tech · Product & Technology Lead
Parking operations platform covering space availability, user access control, transactions and the administrative workflows behind them.
- Parking availability and operations management
- User access control
- Transaction handling and admin workflows
MobilityAccess ControlOperationsTransactions
Academic Research & Content Management Platform
Shyam Future Tech · Product & Technology Lead
Editorial workflow platform carrying academic submissions from intake to delivery - submission, editor assignment, review, revision and approval - replacing fragmented spreadsheet, email and manual tracking.
- Structured editorial pipeline from submission to delivery
- Editor assignment, review and revision cycles
- Replaced fragmented spreadsheet, email and manual processes with tracked workflow
Editorial WorkflowContent ManagementProcess Digitization
Document Management System
Aeonix Research & Innovations LLP · Senior Software Engineer
Drive-like document platform (MERN, TypeScript) organizing files through a binary-tree structure, with folder hierarchies, sharing, authentication and access controls.
- Binary-tree file organization behind folder hierarchies
- Document sharing with authentication and access controls
MERNTypeScriptDocument ManagementAccess Control
Closed-Room Chat Application
Aeonix Research & Innovations LLP · Senior Software Engineer
Real-time messaging application (MERN) for registered users, organized into closed rooms in the style of enterprise team-chat tools.
- Real-time messaging for registered users
- Closed-room organization with membership control
MERNReal-Time CommunicationMessaging
Real Estate Pay-Per-Lead Management Portal
Aeonix Research & Innovations LLP · Senior Software Engineer
Pay-per-lead management portal for real-estate sales - lead capture, distribution and lifecycle tracking against a per-lead commercial model.
- Lead capture, distribution and lifecycle tracking
- Pay-per-lead commercial model supported end to end
Lead ManagementReal EstateSales Workflows
Government Regulatory Monitoring Application
Aeonix Research & Innovations LLP · Product Architect
Environmental analytics platform integrating AQI monitoring, noise data processing, and citizen grievance management with Android deployment.
- AQI and noise analytics
- Citizen grievance management
- Android deployment
GovTechEnvironmental AnalyticsAndroid
University Management Portal
Aeonix Research & Innovations LLP · Senior Software Engineer
Government-sector university portal (MERN) publishing institutional information, notices, faculty profiles and syllabus material, with administrative upload rights.
- Institutional information, notices and faculty profiles published in one place
- Syllabus and notice uploads under administrative rights
MERNGovTechContent PublishingAdmin Workflows
Gen-AI Intelligent Classroom Platform
Aeonix Research & Innovations LLP · Product Architect
AI-education platform combining retrieval-augmented generation with LLM integration on AWS, delivered with subscription and usage-metering built in and admin monitoring over both.
- RAG and LLM integration serving classroom learning workflows
- Subscription and usage-metering model
- AI unit-economics and cost modeling behind per-use pricing
- Administrative monitoring of usage and consumption
Gen-AIRAGLLM IntegrationAWSUsage MeteringAI Unit Economics
Attendance Management System
Face Recognition
Aeonix Research & Innovations LLP · Senior Software Engineer
Attendance platform using cloud face-recognition (Amazon Rekognition) to replace manual roll-taking with automated identity matching.
- Face-recognition-based attendance capture
- Automated identity matching in place of manual roll-taking
Face RecognitionAmazon RekognitionAutomation
What I have done so far
Work Experience
- 1 yr 9 mos
Senior Technical Project Manager / Platform & SaaS Transformation Lead
Shyam Steel Manufacturing Ltd & Shyam Future Tech Pvt Ltd·Full-time
Leading enterprise-wide SaaS modernization, delivery governance, and platform transformation across the group's internal and client-facing digital ecosystem.
- Spearheading enterprise-wide SaaS modernization across 12+ internal and client-facing platforms, re-architecting legacy systems into secure, scalable multi-tenant ecosystems.
- Institutionalized enterprise product governance frameworks — gap assessments, SOP standardization, release management, and risk controls — reducing delivery cycle time by 30% and accelerating time-to-market.
- Architected the SFT Warehouse umbrella ecosystem (SFT Evolve, SFT Compliance Hub, SFT Insurance Hub, SFT Smartspace), implementing centralized SSO, RBAC, and tenant-level authorization so tenant users and admins reach every subscribed product through a single login.
- Led development of an AI-assisted compliance intelligence framework leveraging LLM tooling (Claude) to accelerate regulatory interpretation, policy mapping, and governance documentation workflows.
- Architected secure AWS production environments (EC2, Nginx reverse proxy, SSL hardening, domain routing) enabling scalable MERN and Next.js deployments.
- SaaS Modernization
- Multi-Tenant
- SSO & RBAC
- AWS
- DevSecOps
- ISO/IEC 27001
- Product Ownership
- AI-Enabled Delivery
- 4 yrs 1 mo
Product Architect & Senior Software Engineer (Platform & SaaS Systems) — Healthcare & Enterprise Platforms
Aeonix Research & Innovations LLP·Full-time
Architected regulated US healthcare insurance platforms and enterprise systems, from multi-party B2B integration design to production DevOps.
- Architected and delivered enterprise-grade US healthcare insurance enrollment and claims management platforms, generating $3M+ in revenue across regulated environments.
- Directed end-to-end development of a B2B health insurance ecosystem integrating HRMS platforms, TPAs, insurers, and external claims engines through secure multi-party workflows.
- Enabled onboarding of 21+ US insurance carriers by designing scalable enrollment, eligibility validation, and policy lifecycle management frameworks.
- Engineered secure EDI 834/835/837 (X12), SFTP, and structured data exchange integrations processing 20,000+ healthcare records weekly, ensuring data integrity and transactional reliability.
- Automated 95% of CI/CD pipelines, implementing structured DevOps practices that improved deployment reliability, reduced release risk, and accelerated production rollouts.
- US Healthcare Insurance
- EDI 834/835/837
- PHI Governance
- B2B Integration
- CI/CD
- MERN
- 1 yr 2 mos
Associate Support Engineer
Wipro Limited·Full-time
Enterprise network operations for a major UK telecommunications provider within SLA-driven, ITIL-aligned environments.
- Delivered network operations support for a major UK telecommunications provider, contributing to monitoring and performance management of 10,000+ enterprise network devices within SLA-driven environments.
- Engineered Bash-based automation scripts to streamline network monitoring and repetitive operational tasks, reducing manual intervention by 30% and improving incident response efficiency.
- Telecom Infrastructure
- ITIL
- Automation
- SLA Operations
- 1 yr
Assistant Coordinator — Academic Operations & Technical Instruction
Aditya Group·Full-time
Academic operations coordination and technical instruction, anchoring the start of the 8+ year professional timeline.
- Coordinated academic operations including curriculum scheduling, examination planning, and institutional event management, ensuring structured program execution.
- Delivered technical instruction on algorithms, data structures, and software engineering methodologies, strengthening foundational programming competencies among students.
- Integrated industry-aligned case studies and practical development workflows to bridge academic theory with real-world software engineering practices.
- Coordination
- Technical Instruction
- Operations
Skills
- Complex Project Management
- Technical Project Leadership
- Kaizen
Enterprise Delivery & Transformation
- Agile (Scrum)
- Hybrid & Waterfall Program Delivery
- Digital Transformation
- Product Ownership
- Program & Portfolio Governance
- Change Management
- Executive Stakeholder Management
Enterprise Architecture & Platforms
- SaaS Modernization
- Multi-Tenant Architecture
- Centralized Authentication (SSO)
- Role-Based Access Control (RBAC)
- Tenant-Level Authorization Models
- Secure Application Design
Cloud, DevSecOps & Engineering Governance
- AWS (EC2)
- Nginx
- SSL/TLS Hardening
- CI/CD (GitLab, GitHub)
- DevSecOps Implementation
- SonarQube Quality Gates
- Automated Code Security Scanning
Risk, Compliance & Governance
- ISO/IEC 27001:2022 Alignment
- IT Governance Frameworks
- SOP Institutionalization
- Audit Readiness
- Security & Regulatory Compliance
- Risk Mitigation
US Healthcare Insurance Technology
- EDI 834/835/837 (X12)
- Enrollment & Claims Ecosystems
- Payer / TPA / HRMS Integrations
- HIPAA-Aligned PHI Data Governance
AI-Enabled Delivery
- Anthropic Claude (Claude Code, Cowork)
- LLM-Assisted Compliance Intelligence
- Gen-AI RAG Systems
- AI Workshop Facilitation
Engineering Stack
- MERN Stack
- Next.js
- React Native
Education
- 2024 – 2025
Executive PGDM
Indian Institute of Management (IIM) Kashipur
Business Management
- 2021 – 2023
Master of Computer Applications (MCA)
MAKAUT, West Bengal
Computer Applications
- 2018 – 2020
Post Graduate Diploma in Computer Applications (PGDCA)
IGNOU
Computer Applications
Study Centre — St. Xavier's, Kolkata
- 2015 – 2018
Bachelor of Science (B.Sc)
University of Calcutta
Computer Science
Highlighted Stories
Four engagements in full — the situation, the decisions, and what changed.
Client Leadership
Client Escalation to Technology Partnership
Shyam Steel / Shyam Future Tech · Dec 2024 – Present
Inherited an escalated high-value US client engagement without technical ownership — and turned it into a collaborative technology partnership with an expansion roadmap.
Client RecoveryDelivery GovernanceAccount ExpansionAI Strategy
Healthcare (Regulated)Building a $3M+ US Healthcare Insurance Ecosystem
Aeonix Research & Innovations LLP · Dec 2020 – Dec 2024
Architected a regulated B2B enrollment and claims ecosystem that onboarded 21+ US insurers and processed 20,000+ healthcare records weekly.
US HealthcareEDI 834/835/837PHI GovernanceB2B Integration
TransformationEnterprise SaaS Modernization Across 12+ Platforms
Shyam Steel / Shyam Future Tech · Dec 2024 – Present
Re-architecting legacy systems into secure multi-tenant ecosystems — with centralized authentication and governance that cut delivery cycle time by 30%.
Multi-Tenant SaaSSSO & RBACDelivery GovernanceDevSecOps
Product OwnershipInheriting the Fire: Stabilising an HRMS in Production
Shyam Steel / Shyam Future Tech · Feb 2026 – Present
An HRMS had reached enterprise tenants before it was stable, and escalations arrived wherever a client could find someone to tell. The fix was root causes, an escalation matrix, and a team that stopped dreading the product.
Product OwnershipEscalation ManagementCross-Team LeadershipSupport Operations